Privacy Policy
PRIVACY POLICY
This policy outlines the way we at Lady Blooms Co [ABN 82 775 044 994] collect, hold, use and disclose personal information.
WHAT PERSONAL INFORMATION WE COLLECT & HOW AND WHY WE COLLECT IT?
What personal information do we collect?
The information we collect from you is typically limited to your name, contact details, and any communications we have with you. However, we may also collect information about how you use our website through third parties.
How do we collect your personal information?
We collect your personal information when you provide it to us, such as through our website sign-up or other forms, by phone, email, when you submit comments or feedback, or through social media. In addition, we use cookies on our website, which may identify you and track your actions and pages you visit. This helps to make our website work more securely and efficiently, such as by enhancing security on our contact form and storing your information so that you do not have to enter it again when you visit us again.
We may also collect personal information from third parties, such as Google Analytics or Facebook Pixel, which use cookies, web beacons, and similar technology to collect or receive information about you from our website and elsewhere on the internet. We collect this information to help us analyse and enhance our business operations and to improve your experience with our business. This information is also used as statistical information to analyse traffic to our website and to customize content and advertising that we provide.
The reason why we collect your personal information is for the following purposes:
• To communicate with you regarding your inquiry.
• To send you news if you have subscribed to our newsletter (you can unsubscribe at any time).
• To conduct and manage our business, and enable your use of our website, products, and services.
• To comply with our legal obligations such as record keeping.
Moreover, we collect personal information to analyse and improve our business operations and enhance your experience with our business. This data is used as statistical information to analyse website traffic and to customize the content and advertising we provide.
You can opt out of the collection and use of this information by changing your privacy settings or opting out. To opt out you can go here:
You have the option to opt-out of the collection and use of your personal information by adjusting your privacy settings or opting out. To opt-out of Google Analytics, you can visit https://tools.google.com/dlpage/gaoptout, while to change your Facebook ad preferences, you can visit https://www.facebook.com/adpreferences/advertisers/.
WHEN DO WE DISCLOSE PERSONAL INFORMATION & HOW YOU CAN ACCESS IT?
When do we disclose your personal information?
We take reasonable precautions to protect your personal information from unauthorized access, loss, disclosure, misuse, or modification. Your information is kept securely and is accessible only to authorized personnel. We will not generally disclose your personal information unless you give us your consent, it is required or authorised by law, or it is reasonably necessary for the purpose for which we collected it.
We may disclose your personal information to third-party service providers for analytics, data storage, payment services, or marketing and advertising purposes. We make an effort to ensure that our third-party service providers comply with the Australian Privacy Principles, although some of them may collect, hold, and process your information overseas.
How can you access or delete your information?
You can access, correct, or request the deletion of your personal information by emailing us at hello@ladybloomsco.com unless we are authorised or required by law to withhold it. If you believe that we have breached any privacy laws, please email us at the same address. You can also make a complaint with the Office of the Australian Information Commissioner by phone, online or by post.